Last updated: 2026-05-22
These terms govern the supply of tyres, fitting services, and related vehicle services by Surrey Tyres. By placing a booking, you accept these terms.
Quotes and pricing
Quotes given by phone, WhatsApp, or website form are based on the information you provide and are valid for 24 hours unless stated otherwise. Final invoice amounts may vary if the work required differs from what was quoted — we’ll always confirm before proceeding.
Payment
Payment is taken in full at the point of fitting. We accept all major debit and credit cards (including Amex), Apple Pay, Google Pay, bank transfer, and cash. Trade and fleet accounts available by arrangement.
Workmanship
Fitting, balancing, and alignment work is guaranteed for 12 months from the date of service, provided the wheels and tyres have not been subject to misuse, damage, or kerb hits in the meantime.
Tyre warranties
All new tyres come with the manufacturer’s warranty (typically against manufacturing defect). Premature wear caused by alignment, suspension or driving style is not covered. We’ll advise on alignment whenever new tyres are fitted.
Emergency callouts
Our 24/7 callout service has no surcharge for out-of-hours dispatch beyond the standard mobile fitting fee. Response times are targets, not guarantees, and depend on van location and road conditions.
Safety on the roadside
When we attend a roadside or motorway callout, your safety is your responsibility until we arrive. Follow the safety guidance on our emergency pages and do not attempt a self-fit on a live carriageway.
Liability
We are insured for the work we do. Our liability to you is limited to the value of the work invoiced, except where law requires otherwise (e.g. for death or personal injury caused by negligence).
Governing law
These terms are governed by the law of England and Wales. Any disputes are subject to the exclusive jurisdiction of the English courts.